Policies

SHIPPING TERMS AND AGREEMENTS
100% SATISFACTION GUARANTEED
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE !!

MINIMUM WHOLESALE ORDER REQUIREMENTS: $50.00
(WHOLESALE ORDERS UNDER $50 ARE SUBJECT TO A $5.00 PROCESSING FEE)

BUYER POLICY: You may authorize up to 2 buyers in addition to you the business owner. This is a working warehouse, children under the age of 12 must be accompanied by an adult.

PACKAGE HANDLING FEES: MINIMUM HANDLING FEES ARE AS FOLLOWS: $3.00 PER BOX, $10.00 PER BARREL PLUS SHIPPING CHARGES

SHIPPING: FOB NORTH CANTON, OHIO
We ship by UPS and USPS by request in the United States. Canadian shipping is sent by US Post Office or UPS, pending on customer request.

PROCESSING FEES: All Wholesale orders under $50.00 are subject to a $5.00 processing fee. This fee will be added automatically when your proposed order does not meet our $50.00 purchasing requirement.

SPECIAL ORDER POLICY: All special orders require nonrefundable 50 % deposits.  50% deposits are not unusual.  Call for details.

RETURN POLICY MAIL ORDER: Wholesale or Retail- Returns on all items except used equipment and special orders.  You must call within 10 days of receiving your order for a RETURN (RTS) AUTHORIZATION. Items must be returned in original condition and packaging. Failure to call for a RETURN AUTHORIZATION will result in a 20% restocking fee.

RETURN POLICY IN STORE PURCHASES: Wholesale - No Returns, all sales final.  Retail - No Returns, exchange only within 30 days and original sales receipt on all items except used equipment and special orders.

RETURN POLICY SHOWS: All Sales Final

ORDERS: We ship domestic and Canadian orders only.  Payment in US. Dollars.

SERVICE CHARGES: All incoming wire transfers are subject to a $25 FEE, 10% surcharge for Hi-grading above single unit price, all refused COD's will be billed for shipping and handling fees.

CREDIT AND CHECK WARNINGS: All customers are responsible for all fees and charges for past due accounts. Fees include and not limited to collection, attorney, prosecution, INTEREST (2% monthly), and handling fees. All RETURNED CHECKS are subject to a $30.00 FEE. To avoid prosecution, return checks are to be handled promptly.